Domestic US Shipments:

Shipping is via UPS or USPS, whichever method the customer chooses during checkout. ( reserves the right to adjust the shipping method if address errors occur.)

Most orders ship within 1 to 4 business days. Additional shipping time is required for Alaska, Hawaii and US Territories/Possessions.

There are times, depending upon availability, that the shipping date can vary from 4 days to 5 weeks from date of order .
If you need your order by a specific date, please call Customer Service at 954-670-1600 to check on product availability.

International Shipments:

a) The purchaser is responsible for any duties imposed by his/her country or region. The purchaser must research that information prior to purchasing or shipment. Under no circumstances shall or its parent company, "Tropical Lights, Inc." be responsible to; advise of, or pay for, any duties imposed outside the continental United States.

b) For International shipments, please select UPS International shipping methods. Should you wish to use a freight forwarder, place the the forwarder's address into the "Shipping Address" area of your order. On International shipments, the shipping method and related, costs, will be discussed directly with the purchaser, if necessary.

c) International (non-Continental US) orders/shipments are not returnable nor refundable.

Shipping Charges: Shipping charges are weight based. Therefore the charges shown on your order are based upon real time rates pulled from UPS and USPS websites at the time your order is placed. We do not add any handling charges to any orders.

All shipping charges are FOB, Fort Lauderdale, Florida 33324.